Refund Policy

Our Commitment to You

At Bird Peeple, your satisfaction matters. We're a small business built on a genuine love of birds, and we believe every customer deserves friendly, honest service.

If something goes wrong with your order, we'll work to make it right — without unnecessary hassle.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive the wrong item, we'll arrange a replacement or a full refund at no additional cost to you.

Simply contact us within 30 days of delivery and let us know what happened.

• No photographs required.

• No return shipping costs for you.

• You won't be required to return a damaged or incorrect item.

We want to resolve problems quickly and fairly.

Returns & Exchanges

Because our products are printed specifically for each order, we generally cannot accept returns or exchanges for a change of mind or an incorrectly selected size or color.

Please review the product details and size guide before ordering.

However, if you're unhappy with your purchase, we still encourage you to contact us. We'll listen to your concerns and do our best to find a fair solution.

Order Changes & Cancellations

Our shirts are made to order, and production can begin quickly.

If you need to change or cancel an order, contact us as soon as possible. We'll do our best to accommodate your request before production begins.

Need Help? We're Here.

Email hello@birdpeeple.com with your order number and a brief description of the issue.

We believe good customer service isn't just about making a sale. It's about treating people fairly, earning their confidence, and giving them a reason to shop with us again.

Created by birders, for birders — with customer care at the heart of what we do.