Refund policy

Returns & Refunds

We want you to love your Bird Peeple order. If something isn't right, please contact us — we're here to help and will do our best to make it right.

Damaged or Incorrect Orders
If your item arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery with your order number and a photo of the issue. We'll arrange an appropriate replacement or refund.

Returns & Exchanges
Because our products are made to order, we generally can't accept returns or exchanges for a change of mind or an incorrectly selected size or color. Please check the sizing information before ordering.

Cancellations
Orders can enter production quickly. Contact us as soon as possible if you need to make a change or cancellation, and we'll do our best to accommodate it.

Need Help?
Contact us at info@rustyandreetascloset.com with your order number. Good customer service matters to us, and we want every Bird Peeple customer to have a great experience.